Returns & Shipping
The deadline for canceling an order is as soon as possible on the same day, as shipments go out by 2 pm EST
To exercise your right of cancellation, you must inform us of your decision through a clear statement.
You can inform us of your decision by emailing us at info@ohsherecycles.com
Conditions for returns:
For the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 7 days
The goods are in the original condition that you received it in
The goods have not been damaged by you in any way. Riped stretch torn spills or stains
The goods are in the original packaging
The following goods cannot be returned:
The goods are the wrong color or size. Please read the description of the listing. We will include this information in the listing.
Undergarments are not suitable to be returned due to health protection or hygiene
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
You are entitled to a refund if your order is within 3 days of receipt tracking will let us know when you get it
We will reimburse you no later than 10 days from the day on which we receive the returned goods.
We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
2301 Lakeshore Blvd West
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be issued to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail at info@ohsherecycles.com